Executive Summary
LogiScore is committed to transparency in our operations, policies, and decision-making processes. This report provides insight into how we maintain the integrity of our platform and serve our community of users, freight forwarders, and logistics professionals.
Platform Governance
Review Moderation
We employ a multi-layered approach to review moderation:
- Automated Screening: AI-powered detection of potentially fraudulent or inappropriate content
- Human Review: Expert moderators review flagged content and edge cases
- Community Reporting: Users can report suspicious reviews for investigation
- Regular Audits: Monthly reviews of moderation decisions and policies
Content Standards
Our content policies ensure reviews are:
- Based on genuine customer experiences
- Free from harassment or discriminatory language
- Accurate and relevant to logistics services
- Compliant with applicable laws and regulations
Data & Privacy
Data Collection
We collect only the data necessary to provide our services:
- User account information for authentication
- Review content and ratings
- Usage analytics to improve platform functionality
- Communication records for customer support
Data Protection
Your data is protected through:
- End-to-end encryption for sensitive communications
- Regular security audits and penetration testing
- Compliance with GDPR and other privacy regulations
- Limited access controls for staff members
Review Integrity
Verification Process
We verify reviews through multiple methods:
- Email verification for new user accounts
- Transaction verification when possible
- Pattern analysis to detect suspicious activity
- Cross-referencing with shipping documentation
Fraud Prevention
Our anti-fraud measures include:
- IP address monitoring for unusual patterns
- Device fingerprinting to detect multiple accounts
- Review velocity analysis
- Partnership with logistics industry databases
Platform Statistics
Total Reviews
10,000+
Verified customer reviews
Companies Listed
500+
Freight forwarders and logistics providers
Review Removal Rate
<2%
Of reviews removed for policy violations
Response Rate
85%
Of companies respond to reviews
Future Commitments
We commit to:
- Publishing quarterly transparency reports
- Regular stakeholder consultations
- Continuous improvement of our verification processes
- Enhanced reporting on platform metrics
- Regular third-party audits of our systems
Contact & Feedback
We welcome your feedback on this transparency report and our platform policies. For questions or concerns, please contact us: