Our Mission

At LogiScore, we believe that trust and accountability are the foundations of great logistics partnerships. Shippers often face challenges when choosing freight forwarders: limited visibility, inconsistent service levels, and a lack of reliable benchmarks. Our mission is to change that.

LogiScore is a shipper-first community platform where companies can rate and review freight forwarders based on real shipment experiences. Reviews are structured and data-driven, covering key categories such as responsiveness, documentation, shipment handling, technology, and customer experience.

What We Do

Unlike traditional review platforms, LogiScore is designed to ensure fairness, authenticity, and compliance:

  • Reviews are submitted only by verified shippers
  • Forwarders cannot edit, remove, or influence reviews
  • Anonymous submissions are allowed, but verified reviews carry full weight for accuracy
  • A structured dispute process ensures balance and fairness

Important: All reviews represent the opinions and experiences of individual shippers. LogiScore does not verify the accuracy of each opinion and does not endorse any specific freight forwarder.

Why It Matters

In an industry where service quality can vary widely, LogiScore provides objective, comparable insights into freight forwarder performance.

For shippers, this means greater confidence when selecting a logistics partner. With increased transparency, shippers may be more inclined to switch to a forwarder with stronger performance, creating a market where service quality truly matters.

For forwarders, LogiScore offers more than accountability. It is also an opportunity to showcase excellence. High-performing forwarders can use their scores as proof of service quality, strengthening credibility with prospects and giving sales teams a competitive edge in customer negotiations.

We understand that some forwarders may feel uncomfortable with this level of transparency. However, our hope is that LogiScore will serve as a constructive tool, helping forwarders identify areas for improvement, raise their level of service, and build stronger, long-term trust with shippers.

Our goal is to elevate the logistics industry by making service performance as transparent as rates and transit times.

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Our Principles

Transparency

Real reviews from real shippers.

Fairness

Structured scoring and verified participation.

Independence

Built for shippers, not owned by forwarders.

Compliance

Strong privacy, legal safeguards, and dispute mechanisms.

Who We Serve

Shippers / Importers / Exporters / BCO's

Share your experiences, compare forwarders, and make informed choices.

Freight Forwarders

Gain insights into your performance, identify gaps, and showcase improvements.

Industry Stakeholders

Access aggregated insights to track logistics service trends over time.

Looking Ahead

LogiScore is more than a rating site. It's a data-driven logistics intelligence platform, aiming to provide trend analytics, score comparisons, and industry benchmarks that help shippers and forwarders alike navigate a rapidly changing global trade environment.

LogiScore: Helping the logistics community hold forwarders accountable — and helping forwarders earn the trust of their customers.